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Site Policies
Shipping Policy
SXSPerformance makes every effort to ship your order in a timely manner. Our relationships with our manufactures enable us to directly ship from the source, but SXSPerformance.com may need to get parts from other locations to complete orders.
All orders made over the weekend will not be processed until Monday. If your item is out of stock or is a custom order and will be delayed for any reason, we will contact you via e-mail or by phone. Most orders should be received within 7 business days. Orders drop-shipped from the manufacturer or distributor may not arrive at the same time.
If your order is shipped via commercial freight (Ex. Roll Cages) it is your responsibility to fully inspect your items before you sign the drivers paperwork. If a claim is not filed with the driver at time of delivery there is nothing we can do to fix the problem.
Special Orders
A few of our products are custom built to order. For example, Pro Armor and PRP Suspension seats, No Limit Wheels, PRP Soft Tops, DG-Offroad Roll Cages, and certain color knee pads and arm pads are a few of the products custom built. These products can have an additional lead time of up to two weeks before they are shipped.
Refund, Returns and Cancelation Policies
Customer satisfaction is our priority. Our return policy is as follows; parts must be returned within 7 days of ordering. Returns after 7 days are subject to a 15% restocking fee. Shipping rates are non-refundable. All returns must be in their original packaging and re-sellable. No returns will be made on any electrical parts, custom parts, seats, cages, or special orders. Parts damaged due to shipping or parts sent in error can be exchanged or refunded in full.
Please contact us with any returns. We currently accept Visa, MasterCard, Discover, American Express and PayPal. You will be issued a return authorization number, and shipping instructions for any returned items. No returns will be accepted with out a return authorization number.
You may download our RMA Return form here.
Retail Location
1195 Woodlawn St
Ontario, CA 91761
855-797-7373